Hotel Qalasaya

Main amenities

Facilities For Disabled Guests
Room Service
Bar
Family Rooms
Free WiFi
Breakfast
Restaurant
Non-smoking Rooms

Reviews

8.1 / 10 - 332 Reviews

Location

Jr. Grau 240, Puno 01 Puno, Perú
Hotel Qalasaya offers accommodations in Puno, Peru, situated at Jr. Grau 240. Guests appreciate its prime location near key attractions like Plaza de Armas and numerous dining options including Restaurant Pizza a and Hacienda Restaurant. The establishment provides essential facilities such as free WiFi, room service, and private bathrooms. With nearby landmarks like Conde de Lemos Balcony and Carlos Dreyer Museum within walking distance, visitors enjoy easy access to cultural sites. Reviews highlight the hotel’s excellent staff, comfortable bedding, and panoramic views from its 11-floor structure overlooking the city and Lake Titicaca. Additional services include baggage storage, family rooms, and tour assistance, making it a convenient choice for travelers seeking both comfort and proximity to local highlights.

Neighborhood

Squares
Plaza de Armas
100 m
Rail Stations
Puno Train Station
450 m
Boardwalks and Piers
Bahia de los Incas Boardwalk
1.5 km
Airports
Inca Manco Cápac International Airport
41 km
Lighthouse
Corregidor House
100 m
Museums
Carlos Dreyer Museum
100 m
Restaurants
Restaurant Pizza a
30 m
Hacienda Restaurant
30 m
La Casona
40 m
Cafes, Coffee, and Tea Houses
Delta
50 m
Bookafé
250 m
Bus Stations
Bus Station
1.3 km
Historic and Protected Sites
Conde de Lemos Balcony
100 m
Urban Parks
Pino Park
200 m
Monuments and Memorials
Deustua Arc
550 m
Bars
La taberna
100 m

Amenities

General
Smoke-free property
Family rooms
Non-smoking rooms
Heating
Elevator
Room service
Wake-up service
Hardwood or parquet floors
Facilities for disabled guests
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Thermometers for guests provided by property
Access to healthcare professionals
Safety & security
Fire extinguishers
CCTV outside property
Security alarm
Safe
Smoke alarms
24-hour security
Bathroom
Toilet paper
Towels
Private bathroom
Shower
Free toiletries
Hairdryer
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
Invoice provided
Baggage storage
Tour desk
24-hour front desk
Concierge
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation sealed after cleaning
Food & Drink
Coffee house on site
Restaurant
Wine/Champagne (Paid)
Bar
Snack bar
Media & Technology
Cable channels
TV
Telephone
Business Facilities
Fax/Photocopying (Paid)
Business center (Paid)
Meeting/Banquet facilities (Paid)
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Activities
Tour or class about local culture (Paid)
Themed dinners (Paid)
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry (Paid)
Internet
Internet
Room Amenities
Socket near the bed

Reviews

9 / 10
Leonie -
Nice room with a view of the lake
Internet was not always good
9 / 10
Flavio -
Location, very helpful staff.
Noise due to being very close to the sidewalk and the main square.
7 / 10
Wing -
Staffs are heartly helpful especially making use if whatsapp communication, resolve oral speaking Spanish vs English problems. The janitors and receptionist willing to offer kindness help when i was sick. I much appreciated. Nearby many restaurants, shops and banks, convenient.
My room at 9th floor, canteen at 10th floor, at night the music and moving the tables and chairs could be heard clearly. Also surrounding restaurant would not lower the music volume until mid-night 1-2am....disaster!! Except bad sound insulation, others are meeting standard.
1 / 10
Adriana -
Comfortable bed, beautiful view.
Upon leaving I was charged for two face towels that were slightly stained with blood, my son had a nose bleed. I thought it was terrible, because we know it just needs to be washed. They still wanted to charge us for supposed dirt on the bedspread, when I asked us to go up to the room to check together, because I was unaware of the dirt, they dropped the charge. At breakfast, there was unbearable smoke, we smelled grease and smoke, we had to take a shower again, wash our hair, change our clothes. I don't recommend it.

Check-in and availability

1
2
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Important information

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation. Please inform Hotel Qalasaya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
The data displayed on this site is the sole responsibility of the accommodation, we are not responsible for any inaccuracies or changes in the information provided.

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